Automatización de procesos con IA para PYMES

Artificial intelligence is no longer just for large corporations. SMBs can leverage AI to automate repetitive tasks and focus on what really matters: growing.

What is AI automation?

It's using intelligent programs to perform tasks that previously required human intervention:

**Automatic classification**: Documents, expenses, emails

**Automatic responses**: Chatbots for customer service

**Predictions**: Sales, inventory, cash flow

**Data extraction**: From invoices, forms, images

Practical cases for SMBs

1. Automated accounting

**Before**: The accountant reviews each invoice, decides the account, records it manually.

**With AI**: The system reads the invoice, identifies the supplier and expense type, suggests the accounting entry. The accountant just approves.

**Savings**: 70% of data entry time.

2. 24/7 customer service

**Before**: Customers wait until business hours for answers.

**With AI**: Chatbot answers FAQs, schedules appointments, provides product information.

**Result**: Customers always attended, team focused on complex cases.

3. Intelligent inventory management

**Before**: Order when "it looks low" or when it's already sold out.

**With AI**: The system analyzes sales patterns, seasonality, and predicts when to restock.

**Benefit**: Less stockouts, less overstock.

4. Automated collections

**Before**: Manually check who owes, send messages one by one.

**With AI**: System identifies overdue accounts, sends automatic reminders, escalates by age.

**Result**: Better cash flow without chasing customers manually.

How much does it cost to implement AI?

The good news: many AI tools already come integrated in modern software.

**Real cost**: What you already pay for your management system.

At Action Soft, our systems include:

AI accounting classification (CAF)

Demand prediction (MINDE)

Customer service chatbot (coming soon)

Where to start

**Identify repetitive tasks**: What does your team do over and over?

**Measure time**: How many hours per week does it consume?

**Look for solutions**: Is there software that automates it?

**Calculate ROI**: Time saved vs system cost

Conclusion

AI is not the future, it's the present. SMBs that adopt it will have a competitive advantage over those that continue with manual processes.

Want to see how AI can help your business? Contact us for an evaluation.