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🦷December 16, 2025

Record digitization: Dental clinic case study

How a clinic eliminated paper and improved patient care.

Success StoryODONTOHealthcare

How a dental clinic eliminated paper and improved patient care with ODONTO.

The client

**Business**: Dental clinic with 3 doctors

**Location**: Guatemala City

**Problem**: Paper records, missed appointments, disorganized billing

The situation before

  • Records in physical folders
  • Appointments in a notebook
  • Hand-drawn dental charts
  • Quotes in Word (different every time)
  • No centralized billing control
  • "We spent 15 minutes looking for each patient's file."

    The specific problems

  • **Lost records**: 2-3 per week couldn't be found
  • **Forgotten appointments**: No reminders, patients didn't show up
  • **Inconsistent quotes**: Each doctor quoted differently
  • **Incomplete history**: Previous treatments not documented
  • **Billing**: Didn't know who owed how much
  • The ODONTO implementation

    Phase 1: Record digitization

  • Migration of 800 active patients
  • Basic history capture
  • Digital clinical photographs
  • Phase 2: Digital dental chart

  • Digital recording training
  • Standard symbology
  • History by tooth
  • Phase 3: Scheduling and reminders

  • Appointments in system
  • Automatic SMS reminders
  • Patient confirmation
  • The results (3 months later)

    | Metric | Before | After |

    |--------|--------|-------|

    | Time finding record | 15 min | 10 sec |

    | Missed appointments | 25%/month | 8%/month |

    | Quotes generated | 30 min | 5 min |

    | Lost records | 3/week | 0 |

    Key benefits

    Complete periodontal chart

    "Now I record all 6 measurements per tooth. My patients see their progress."

    Plaque index

    "I motivate my patients by showing them their hygiene improvement."

    Professional quotes

    "PDF with logo, treatment details and payment options. Much more professional."

    Revenue by doctor

    "I know exactly how much each doctor produces. Better for commissions."

    The surprise factor

    "We discovered we had Q45,000 in unpaid treatments. The system helped us recover Q30,000 in the first month."

    Investment vs Return

  • **Monthly investment**: Q800 (ODONTO for 3 doctors)
  • **Portfolio recovery**: Q30,000 (first month)
  • **Recovered appointments**: ~Q8,000/month additional
  • Want to digitize your clinic? Request a demonstration.

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